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Mr Ray Hingst

Name :	Mr Ray Hingst
Position :	Lecturer (Administration Management)
Section :	Faculty of Business and Law School of Management and Marketing
Office :	T419
Location :	Toowoomba Campus
Phone :	+61 7 4631 1235
Extension :	1235
E-mail :
Qualifications :	BAdmin Griffith GDipEd QUT PGCertFlexLearn USQ MAL(Hons) UNE

Professional Memberships

Chartered Member of the Chartered Institute of Logistics and Transport

Professional Affiliations

Certified Professional Member of the Australian Human Resources Institute.

Registered Teacher, Queensland College of Teachers

Research Interests

Group development in Call Centres
Autonomic and Sense and Respond Logistics
Application of videoconference technology to enhance interaction in an educational environment.

Recent Research Outcomes

Three most recent :

2012
Hingst, Ray (2012) The influence of the military posting cycle on group formation and team development in the Australian Defence Force. In: 11th World Congress of the International Federation of Scholarly Associations of Management, 26-29 June 2012, Limerick, Ireland.

2011
Hingst, Ray (2011) 'Sense and respond' and 'autonomic' logistics: a review of US and UK developments. Australian Defence Force Journal (186). pp. 77-84. ISSN 1320-2545

Gunter, Greg and Hingst, Ray (2011) Autonomic and sense and respond logistics: evidence from the USA and UK. In: AIAC 14: Building on History for the Future, 28 Feb-3 Mar 2011, Melbourne, Australia.

Most notable :
‘Tuckman’s theory of group development in a call centre context: does it still work?’ Conference proceedings, 5th Global Conference on Business & Economics, Cambridge University, Cambridge, UK, 6-8 July 2006.

Currently Teaching Courses/Programs

MGT1200 Business Communication; MGT3201 Organisational Administration.

Work Integrated Learning

Teaching Experience

Tertiary : 12 years
Other : 20 years

Administrative Responsibilities

Member of the Board of the Faculty of Business