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Professor Mark Toleman

Name :	Professor Mark Toleman
Position :	Head of School (Information Systems)
Section :	Faculty of Business and Law School of Information Systems
Office :	T341
Location :	Toowoomba Campus
Phone :	+61 7 4631 5593
Extension :	5593
E-mail :
Qualifications :	BAppSc, GDipInfProc DDIAE MSc JCU PhD Qld

Home Page : https://sites.google.com/site/markatoleman
The views expressed on staff homepages may not reflect the views of the University.

Professional Memberships

Member of the Australian Computer Society
Member of the Association for Information Systems
Member of the Computer-Human Interaction Special Interest of the Human Factors and Ergonomics Society of Australia
Member of the International Federation for Information Processing Working Group 13.1 (Education in HCI)

Professional Affiliations

Immediate Past President of the Australian Council of Professors and Heads of Information Systems

Research Interests

Community Support Tool Design & Development
Design Science
Information Technology Service Management
ICT Governance
Agile System Development Methodologies
Human-Computer Interaction
Usability

Recent Research Outcomes

Three most recent :

Gacenga, F, Cater-Steel, A, Toleman, M & Tan, W-G 2012, Measuring IT Service Management Performance: A Model Development, In Z Belkhamza & S A Wafa (Eds) Measuring Organizational Information Systems Success: New Technologies and Practices, IGI Global, Hershey, PA, Chapter 6, pp. 102-119.

Valverde R, Toleman M & Cater-Steel A (2011) A method for comparing traditional and component-based models in information systems re-engineering. Information Systems and e-Business Management, 9(1), pp. 89-107.

Best P, Rikhardsson P & Toleman M (2009) Continuous fraud detection in enterprise systems through audit trial analysis. Journal of Digital Forensics, Security and Law, 4(1), pp. 39-60.

See full list at http://eprints.usq.edu.au/view/people_yr_title/Toleman=3AMark=3A=3A.html

Teaching Experience

Tertiary : 29 years
Other : 5 years

Administrative Responsibilities

Head, School of Information Systems